1. 15645 POINTS
    Edward HarrisPRO
    Owner, Best Health And Car Insurance Rates - Instant Online Quotes, US
    If your vehicle is damaged as a result of negligence by the body shop (or authorized dealership), your auto insurance policy will not provide reimbursement for any out-of-pocket expenses you incur.

    Your best option is to work directly with the body shop/dealership that did the repair work an attempt to work out am amicable solution agreeable to both parties.

    Damage to the engine can be potentially very expensive, and perhaps render your vehicle unfit and unsafe to drive. Hiring an attorney may be your next-best recourse if the offending party is uncooperative.

    Important Note: This answer was provided by Ed Harris, one of the nation's premier car insurance brokers. Carinsurancezoom.org is the leading US trusted authority for providing the best car insurance rates from top-rated companies.
    Answered on April 6, 2015
  2. 7647 POINTS
    Mark Bartlett CLCS
    Branch Owner, TWFG Insurance Services, Fremont California and the Greater Bay Area Representing Dozens of Insurance Carriers
    Damage by an auto repair facility is not a covered peril of an auto insurance policy. Your best recourse is to work with the repair facility in making you whole again. If you are unable to resolve a dispute with the repair facility you can reach out to the consumer of automotive affairs and file a dispute or the better business bureau. Worst case scenario of your still are unable to resolve your issue you can reach out to an attorney for legal advise.
    Answered on April 10, 2015
  3. 21750 POINTS
    Jim Winkler
    CEO/Owner, Winkler Financial Group, Houston, Texas
    That is a great question! The auto repair shop is liable, providing you can prove that they were responsible for the damage. Hopefully they make it right because they are a reputable business, and value you as a customer, but if there are issues with getting it taken care of, you may have to resort to hiring an attorney or taking the case to small claims court. Let's hope they realize that their business reputation is worth more than the cost of fixing your car, and spare both of you the misery. Good luck, and thanks for asking!
    Answered on April 11, 2015
  4. 161 POINTS
    Ty Peck
    Agency Producer, Farmers Insurance, Ferndale, WA
    Great question! Your personal auto policy would not cover this type of incident. The auto shop should have a business owner's insurance policies just for these types of situations. You would just need to speak with the shop, and have them file a claim with their insurance company to pay for your repairs. Hope this helps!
    Answered on December 7, 2015
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