My insurance never sent me a bill even after calling the three times, now my insurance is cancelled, my license is suspended and the only way I found out was by a background check done by a prospective (not anymore) employer. No notices from insurance but they can send me a box to return the device I cancelled, nothing from the state or dmv. What can I do?

  1. 21750 POINTS
    Jim Winkler
    CEO/Owner, Winkler Financial Group, Houston, Texas
    That is an interesting question. If I understand this correctly, you had a portable device from the insurer added to your car, you decided you didn't like it, and for some reason neither it nor your payments ever made it to the insurance company? You bet they'll cancel your policy. Every insurer will cancel you for non-payment; in the auto insurance business that will nearly always result in the suspension of your registration, tags, license, or combination thereof. You will need to get a policy (either from a new company, or straighten things out with your current one) and show the State that you are again driving with legal coverage in your State. Once you show that you have coverage, they should lift your suspension. Thanks for asking!
    Answered on January 26, 2015
  2. 14231 POINTS
    Tom Sheehan
    Agency Owner, The Thomas G Sheehan Agency, 27 Glen Road Sandy Hook, CT 06482
    It is safe to say that based upon my 30 year experience in providing insurance solutions to my clients, I have never seen a situation where an incurance company did not notify the customer in writing that their coverage was to be cancelled. Whether a non renewal on a policy anniversary, a mid term cancellation or even a cancellation for non payment of premium, notification is sent to the insured well in advance to allow that person to either pay his bill or make other arrangements.
    Answered on January 26, 2015
  3. 37376 POINTS
    David G. Pipes, CLU®, RICP®
    Business Development Officer, T.D. McNeil Insurance Services, Fresno, California
    An insurance policy is a legal contract. The company has obligations and so do you. Your basic obligation is to pay the premium in a timely manner. One of their responsibilities is to communicate with you when any changes in the policy occur. In most states they satisfy this requirement by regular first class post. Check to see if they have the correct address for you.
    Answered on February 12, 2015
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